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The Suite

New Egg wanted to improve customer services by increasing productivity.
See how they did it.

nGenera CIM Knowledgebase Provides
Consistent and Relevant Information
for Customers and Employees

Service in the time of the Social Customer
with special guest speaker
Paul Greenberg of 1to1 Media


	Latest News nGenera CIM Receives 2009 Product of the Year Award from Customer Interaction Solutions® Magazine Nationwide Specialty Insurance Customers Increase Five Times with nGen Proactive Sales Chat nGenera CIM Placed in Visionaries Quadrant of 2009 Magic Quadrant for eService Suites		Customer Connect Blog Exceptional knowledge management, social customer service are keys to customers’ hearts by Wade Pfeiffer \| December 15, 2009 Last Thursday, Social CRM expert Paul Greenberg and our VP of Products Nikhil Govindaraj presented an informative webinar... Read More

	Engaging, Enlightening and Inspiring New Customers Every Day! nGenera CIM is a global provider of next-generation software solutions that enable companies to deliver an exceptional customer experience while achieving a rapid return on investment.